COVID-19

The well-being of our residents, their loved ones, and our staff is our main priority at Queens View Care Home and we will always ensure that we all remain as safe from COVID-19. We will continue to follow guidance and legislation as issued by the Government and key sector bodies and we are committed to keeping everyone within our home well-informed at all times.

At Queens View, we have worked hard to create new policies and procedures that provide a level of reassurance for all residents and visitors to the home.

Our COVID-19 Approach

In line with recent Scottish Government guidance effective from September 2022, care homes in Scotland no longer require face masks to be worn during visits due to high vaccination rates and other mitigations against COVID-19 in the social care sector and LFD testing is no longer necessary. Face masks will continue to be provided at the home should it be your preference to continue to wear one and staff will support the preferences of our residents who wish for our staff to wear face masks whilst providing them with care.

We would like to reassure you that we will continue to work closely with our Local Health Protection Teams and will follow their guidance should this decision change. For further information, please click here or contact the Home Manager directly.

Our Measures Include:

At Queens View Care Home, we continue to deliver the highest standards of cleanliness, care and support to ensure that our residents and their family members are as protected against COVID-19 as possible.

Personal Protective Equipment

Keeping Up To Date With Guidance

Infection Prevention and Control Measures

Encouraging Ongoing Vaccinations

Staying Connected with Loved Ones

Accurate Record Keeping

Keeping Safe

Maintaining safety within our home is one of our top priorities for those living and working within Queens View Harbour.

All our team members within our home follow infection prevention and control measures and all have a supply of PPE and sanitary products at all times. When entering our home, visitors, contractors and employees have to be screened via our visitor screening record.

At Queens View Harbour we know how important it is to keep up-to-date and compliant with the official advice and guidance provided by the Health and Social Care Partnerships. It is our duty to make sure all of our residents and our team are advised to keep their vaccinations for COVID-19 and the flu updated in case an outbreak does occur.

We have created a plan and have an effective system in place so if this does happen we can take appropriate action.

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Staying Connected

Following on from COVID-19, we continue to be committed to ensuring that all our residents stay connected with their friends and family.

In our home, our residents are more than welcome to go for overnight stays and day trips. To enable this, residents will be required to undertake an individual risk assessment which includes the use of respiratory screening questions upon returning to the home. Currently, there are no requirements for testing and isolation for temporary leave but we do encourage everyone to keep up with vaccinations for day trips and overnight stays.

If visiting become restricted within our home because of an outbreak, for example, we are able to keep our residents connected through our variety of online devices. With these devices, we can organise video calls with friends and families so they can stay connected. We know how important it is for human connection and participation in activities to provide for our resident’s mental and physical well-being, which is why we go above and beyond to support our residents.

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COVID-19 FAQs

We understand the importance of keeping our residents, their families, and our staff safe from COVID-19. At Queens View Harbour Care Home, we are always happy to answer any questions or concerns you may have. Here are the FAQs regarding COVID-19.

Since 14 September 2022, the guidance to wear a face mask when visiting a care home in Scotland stopped. This means that you are no longer required to wear a mask when visiting a loved one in a care home. However, if you would prefer to continue wearing a mask during your visits, then you will be supported. There may also be occasions when a care home requests visitors to wear a mask, such as during an outbreak in the home.

Moving in or transferring from the community, other care homes or hospices will include a risk assessment agreed on a case by case basis to determine the need for isolation at the discretion of the home manager and may be subject to local oversight group and/or PHT.

Covid-19 recovered residents in hospital who have completed 10 days of isolation in hospital can be discharged to the care home (10 days after symptom onset of the first positive test, if asymptomatic) without further testing or isolation provided the resident is both clinically stable, and fever free for 48 hours without using medication such as paracetamol.

During an outbreak, there may be risk assessments carried out to include but are not limited to the control of visiting arrangements, admissions to the home, and the use of communal areas for a period of time. We work closely with local and national agencies in accordance with local agreements and guidance. For more information please contact our Home Manager directly.

Contact Us

Queens View Harbour Care Home
72 Templehill
Troon
KA10 6BE

01292 435 971 info@queensviewharbour.co.uk Book a Tour Download a Brochure